Terms & Conditions

Welcome to Hazel Highlands! By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before making a purchase.


1. Use of Our Website

  • By accessing our website, you agree to use it for lawful purposes only.

  • You must not misuse or attempt to disrupt our website, servers, or networks.


2. Product Information

  • We strive to provide accurate product descriptions, images, and details. However, colors and features may slightly vary due to screen settings or manufacturer updates.

  • Availability of products is subject to change without prior notice.


3. Pricing & Promotions

  • Prices listed on our website are subject to change at any time without notice.

  • Any ongoing promotions or discounts are valid for a limited time and may have specific terms that apply.


4. Shipping & Delivery

  • Orders are processed within our specified timeframes, and you will receive a tracking number upon shipment.

  • We are not responsible for delays caused by external factors such as weather, carrier issues, or customs clearance.

  • If your package is lost or damaged in transit, please contact us for assistance.


5. Returns & Exchanges

  • Returns and exchanges are only accepted under the conditions outlined in our Refund & Return Policy.

  • To request a return or exchange, please contact us within the allowed timeframe.


6. Limitation of Liability

  • Hazel Highlands is not liable for any indirect, incidental, or consequential damages arising from the use of our products.

  • Customers are responsible for ensuring they use products safely and correctly.


7. Intellectual Property

  • All content on our website, including text, images, logos, and product descriptions, is the property of Hazel Highlands and may not be copied, modified, or used without permission.


8. Changes to Terms & Conditions

  • Hazel Highlands reserves the right to update these terms at any time. 


9. Contact Us

For any questions regarding these terms, please reach out to us at [email protected].